Shipping & Returns
Finland 🇫🇮
We offer three shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over €75
- Posti Drop Off Point (2–5 business days) — FREE
- Posti Door to Door (1–2 business days) — FREE
- DHL Express (1–3 business days) — €7.90
Orders under €75
- Posti Drop Off Point (2–5 business days) — €8
- Posti Door to Door (1–2 business days) — €8
- DHL Express (1–3 business days) — €11
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
Sweden 🇸🇪
We offer two shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over 750 SEK
- GLS Standard (3–5 business days) — FREE
- DHL Express (1–3 business days) — 55 SEK
Orders under 750 SEK
- GLS Standard (3–5 business days) — 95 SEK
- DHL Express (1–3 business days) — 150 SEK
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
We recommend DHL Express for the fastest and most reliable delivery, perfect for gifts or when you need your order quickly.
Germany 🇩🇪
We offer two shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over €100
- GLS Standard (5–9 business days) — FREE
- DHL Express (1–3 business days) — €5
Orders under €100
- GLS Standard (5–9 business days) — €10
- DHL Express (1–3 business days) — €15
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
We recommend DHL Express for the fastest and most reliable delivery, perfect for gifts or when you need your order quickly.
Italy 🇮🇹
We offer two shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over €100
- GLS Standard (5–9 business days) — FREE
- DHL Express (1–3 business days) — €5
Orders under €100
- GLS Standard (5–9 business days) — €10
- DHL Express (1–3 business days) — €15
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
We recommend DHL Express for the fastest and most reliable delivery, perfect for gifts or when you need your order quickly.
France 🇫🇷
We offer two shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over €100
- GLS Standard (5–9 business days) — FREE
- DHL Express (1–3 business days) — €5
Orders under €100
- GLS Standard (5–9 business days) — €10
- DHL Express (1–3 business days) — €15
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
We recommend DHL Express for the fastest and most reliable delivery, perfect for gifts or when you need your order quickly.
Spain 🇪🇸
We offer two shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over €100
- GLS Standard (5–9 business days) — FREE
- DHL Express (1–3 business days) — €5
Orders under €100
- GLS Standard (5–9 business days) — €10
- DHL Express (1–3 business days) — €15
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
We recommend DHL Express for the fastest and most reliable delivery, perfect for gifts or when you need your order quickly.
Other EU countries 🇪🇺
We offer two shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over €100
- GLS Standard (5–9 business days) — FREE
- DHL Express (1–3 business days) — €5
Orders under €100
- GLS Standard (5–9 business days) — €10
- DHL Express (1–3 business days) — €15
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
We recommend DHL Express for the fastest and most reliable delivery, perfect for gifts or when you need your order quickly.
This shipping zone includes the following EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Switzerland 🇨🇭
We offer two shipping options, allowing you to choose between affordable standard delivery and fast express service.
Orders over CHF 150
- GLS Standard (5–9 business days) — FREE
- DHL Express (1–3 business days) — CHF 25
Orders under CHF 150
- GLS Standard (5–9 business days) — CHF 10
- DHL Express (1–3 business days) — CHF 35
All orders are shipped with tracking from our warehouse in Finland.
Customs & Duties
Taxes and duties are included and fully covered by Roselli for all orders shipped to Switzerland. No additional customs fees or import charges will be collected upon delivery.
United Kingdom 🇬🇧
All UK orders are shipped via DHL Express for fast and reliable delivery.
- DHL Express (3–5 business days) — £39
- FREE for orders over £215
You will receive a tracking number by email or SMS once your order has been processed.
Please note: If the shipment is not collected within 14 days, it will be returned to us.
Customs & Duties
Taxes and duties are included and fully covered by Roselli for all orders shipped to the United Kingdom. No additional customs fees or import charges will be collected upon delivery.
Canada 🇨🇦
All Canadian orders are shipped via DHL Express for fast and reliable delivery.
- DHL Express (3–5 business days) — CAD 73
- FREE for orders over CAD 400
You will receive a tracking number by email or SMS once your order has been processed.
Please note: If the shipment is not collected within 14 days, it will be returned to us.
Customs & Duties
Taxes and duties are included and fully covered by Roselli for all orders shipped to Canada. No additional customs fees or import charges will be collected upon delivery.
Japan 🇯🇵
All Japanese orders are shipped via DHL Express for fast and reliable delivery.
- DHL Express (3–5 business days) — ¥5,000
- FREE for orders over ¥46,000
You will receive a tracking number by email or SMS once your order has been processed.
Please note: If the shipment is not collected within 14 days, it will be returned to us.
Customs & Duties
Taxes and duties are included and fully covered by Roselli for all orders shipped to Japan. No additional customs fees or import charges will be collected upon delivery.
Other countries outside EU 🌎
All orders are shipped via DHL Express for fast and reliable delivery.
Orders over €250
- DHL Express (3–5 business days) — FREE
Orders under €250
- DHL Express (3–5 business days) — €45
All orders are shipped with tracking from our warehouse in Finland. Delivery times may vary depending on your location.
We ship with DHL Express for the fastest and most reliable delivery, perfect for gifts or when you need your order quickly.
Customs & Duties
Orders shipped outside the European Union may be subject to import taxes, customs duties, and other local charges. These fees are not included in your order total and are the responsibility of the recipient. Roselli does not cover or reimburse any customs-related charges applied upon delivery.
Returns & Refunds
Return information
We offer a 30-day return period from the date you receive your order. Approved returns are refunded to the original payment method.
To be eligible for a return, items must be unused, in their original condition, and returned in their original packaging. Engraved and other personalized products cannot be returned unless they are defective or supplied incorrectly.
To request a return, please log in to your customer account and select the relevant order:
If you need assistance, please contact us at info@roselli.fi.
Please note:
- Return shipping costs are the responsibility of the customer.
- Returned items must be approved before being sent back.
- Original shipping costs are non-refundable unless the return is due to an error by Roselli.
- Customers within the European Union have a statutory 14-day right of withdrawal, excluding personalized products.
For full details, please see our full Return and Refund Policy.
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